General Terms and Conditions of Sale
Preamble
The following General Terms and Conditions of Sale (hereinafter referred to as the "GTC") are intended to govern the contractual relationship between any consumer client (hereinafter referred to as "the client") of the website lacuisinedebernard.fr (hereinafter referred to as "the website").
This website is operated by Ange Hong Lan (hereinafter referred to as "the company"), whose SIRET number is 924 292 451 0011 and whose registered office is located at 143 boulevard Jean Jaurès, 92110 Clichy.
As the company may make occasional changes to its GTC, it is necessary for each Client to review the GTC before each order on the website. The GTC and their modifications are enforceable as of their publication. No one can invoke the GTC for orders placed prior to their publication.
By validating an order, the Client is considered to have read and accepted without reservation the GTC. In addition to a link to read the GTC at the time of placing an order, the Client can access the GTC directly on the website. The GTC are also downloadable. Furthermore, once the Client has accessed the website, they undertake to comply with the GTC.
These GTC are the only ones applicable between the Client and the company. They supersede all other conditions, except for prior, express, and written derogation.
For any questions or additional requests regarding the GTC, the website, or orders, clients can contact the company by email (contact@ange-hong-lan.fr)."
GENERAL PROVISIONS
SUBSCRIPTION CONDITIONS
Customers declare that they are of legal age and capable of contracting.
Any purchase can be made for the personal consumption of the Client or for gifting purposes.
Each order requires the prior creation of an account by the client. This allows:
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the possibility to add products to the cart
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the possibility to place an order
Each client can modify their credentials, password, and other personal information directly on the platform or by requesting assistance from the company.
The company reserves the right to send emails (such as newsletters, special offers, etc.) to the email address provided during the creation of a client account.
Each client has the option to unsubscribe from emails sent by the company at any time directly through the email or the client account, or by contacting the company through the contact form.
SERVICE ACCESSIBILITY
The website atelier-lacuisinedebernard.com is available 24/7 via the internet.
The photos presented on the website are for indicative purposes only and therefore cannot bind the company.
CLIENT ACCOUNT
In order to place each order, the client must have a client account where they must provide their name, surname, company name (if applicable), postal address, email address to access the secure payment method.
All information provided by the client is binding. The client is not authorized to provide false information.
EXCLUSION OF CLIENT ACCOUNT
In the event of non-compliance with the obligations arising from the acceptance of these GTC, incidents of payment for the price of an order, provision of incorrect information at the creation of the account, or acts likely to harm the interests of the company, the company reserves the right, depending on the severity of the acts, to terminate the client account without any damages being claimed.
The company also reserves the right to refuse to contract with a Client who has been excluded or sanctioned for such actions.
PAYMENT
PAYMENT METHODS
The company offers several payment methods:
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CREDIT CARD PAYMENT
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PAYPAL PAYMENT
When making a reservation, the customer agrees to pay the full amount of the cooking class.
SPECIAL PROVISIONS
ABOUT COOKING CLASS PURCHASES
The company offers cooking classes in Vietnamese, Indian, Laotian, Thai, Chinese, Japanese, French cuisine, etc., whose reservation is made on the website and a minimum of 6 participants is required to maintain the class. Ange Hong-Lan reserves the right to modify or cancel any class if the number of students is not met.
INFORMATION ABOUT THE COOKING CLASS
When a cooking class is scheduled, the company undertakes to notify on the website:
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The title of the class
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A description of the class content
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The day of the class
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The time of the class
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The expected duration of the class
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The maximum number of people accepted in the class
RESPONSIBILITY AND DISPUTE
UNAVAILABILITY OF THE WEBSITE
The company shall not be liable for any damages of any kind resulting from the unavailability of the website due to a voluntary or involuntary interruption, including maintenance needs or force majeure events.
EVIDENTIARY VALUE OF ELECTRONIC EXCHANGES
In accordance with Law No. 2000-230 of March 13, 2000, on the adaptation of the law of evidence to information technology and electronic signatures, the customer acknowledges and agrees that electronic exchanges and records with the company have the same evidentiary value as a handwritten and signed document.
APPLICABLE LAW
These Terms and Conditions are governed by French law, regardless of the customer's country of residence or the place of conclusion of the contract. The application of the Vienna Convention on Contracts for the International Sale of Goods is expressly excluded.
CANCELLATION & RESCHEDULING TERMS
CANCELLATION
The client agrees to notify the company as soon as possible in case of unforeseen circumstances for a cooking class reservation. Please note that all purchases are final, and the company does not apply cancellation conditions but rather rescheduling terms.
RESCHEDULING TERMS
In the event of an impediment for the reservation of a cooking class, the company offers to reschedule the client according to available dates.
Furthermore, the purchase of a gift card or a workshop can be postponed within a period of one year, providing a flexible and legally compliant solution for our general terms and conditions of sale.